Party of three, two ordered sushi rolls and one ordered pizza. The sushi came out first and we finished by the time the waitress returned to say 'the pizza isnt ready yet'. No apology or idea when it would be ready. After waiting another 10 minutes with no pizza, l approached the waitress to cancel the order. Again no apology. She told me ld have to wait for the manager. When he did come, he didnt approach us either, we had to flag him down to ask what could be done as we frequent the casino quite often. He offered to but is a round, which was annoying since obviously what we needed was food. We actually had to ask if something else might be done to which he responded 'here is my card, ask for me the next time you are here'. I felt very annoyed and upset and have never had such a horrible experience with service or customer service at the casino.
Awful experience. Came here for an event. They only had 2 servers. They messed up my food order. The manager came over once, said he would be back, never came back. They did buy me and produce the food. The check came and it was wrong and when I told the waitress that it was wrong they charged my card. The manager came over and explained that in order to cancel the first order they had to charge my card twice. Unacceptable.
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Nectar Lounge In Seminole Casino Coconut Creek is a US Bar based in Coconut Creek, Florida. Nectar Lounge In Seminole Casino Coconut Creek is located at 5550 NW 40th St, Coconut Creek, FL 33073, USA.
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